Shipping & Returns

SHIPPING 

We are based in Canada. We ship with Chit Chats, worldwide! Please allow up to 48 hours for processing of your order. 

Shipping Rates: 

Canada & the U.S

- Estimated Delivery Time: 4-7 business Days 

- 50g and under: $5CAD 

-51g-100g: $10CAD

-100g and up: $15CAD

International 

- Estimated Delivery Time: 8-27 business days 

- Flat rate: $25-$30CAD depending on weight

Please Contact Us for any questions about shipping. 

RETURNS 

At Transcend Vintage, we strive to provide a seamless and satisfying shopping experience for our customers. In line with our commitment to sustainability and ensuring the highest quality of our products, we have implemented the following returns policy:

All Sales Are Final:

We want to ensure that every purchase you make from Transcend Vintage is one you love and cherish. As such, we carefully curate our collection and thoroughly inspect each item before it is made available for sale. Any and all minor flaws are explained in the product description. Due to the unique nature of vintage clothing, reworked garments, and handmade crochet items, we do not accept returns or offer refunds.

Detailed Descriptions and Measurements:

We understand that buying clothing online can be challenging, which is why we provide detailed descriptions and measurements for each item on our website. We encourage you to review these descriptions and measurements carefully to ensure the item fits your desired specifications before making a purchase.

Quality Assurance:

We take pride in the quality of our products and adhere to strict quality control measures. If, by any chance, you receive an item that is damaged or significantly different from the description provided, please contact us within 7 days of receiving your order. We will review your case on an individual basis and work towards a satisfactory resolution.

If you have any questions or concerns about an item prior to making a purchase, we are here to assist you. Please don't hesitate to reach out to our customer support team, and we will be happy to provide any additional information or clarification you may need.

Your satisfaction is important to us, and we are committed to resolving any issues that may arise to the best of our abilities within the confines of our returns policy.

Questions 

Please don't hesitate to contact us for any questions on specific items, more photographs, and any clothing-related inquiries.